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FAQ

THE MOST COMMON QUESTIONS

  • How to order?
    To place an order, you can buy from our website or call to order. For Special Orders, 50% deposit is required in order to start the process, with balance to be paid upon pick-up or before receiving delivery. In-stock products must be paid in full before picking-up or receiving delivery. To purchase Appliance Parts or other items to ship by Air Freight, all orders must be paid in full before processing the order.
  • How long will we take to revert back to you for your order?
    1 - 3 working days
  • Can you ask for a quote for an item which is not on the website via special order?
    Yes!
  • Is curbside pick-up available?
    Yes!
  • What are our business opening hours?
    Monday - Saturday from 8 am to 10 pm and Sunday from 9 am to 7 pm.
  • Can we deliver to your location?
    Yes. There is free delivery to Hamilton city, Paget and Devonshire areas. $10 delivery fee for delivery in Smith, St Georges, St Davids, Southampton, Warwick and Somerset. For bigger items like appliances, $99 fee is chargeable. There is free delivery for appliance purchase of more than $6,000 in value.
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